FAQ - Frequently Asked Questions

Ordering & Payment

How do I place an order?

Simply browse our collection, select the wallet or cardholder you love, and click 'Add to Cart'. Follow the checkout process to complete your purchase securely.

What payment methods do you accept?

We accept all major credit cards, debit cards, and other secure payment methods through our checkout system.

Is my payment information secure?

Yes, absolutely. All transactions are processed through secure, encrypted payment gateways to protect your information.

Can I modify or cancel my order?

Please contact us immediately if you need to modify or cancel your order. Once an item has been shipped, we cannot make changes, but you can use our return policy.

Products & Craftsmanship

Are your wallets really handmade?

Yes! Every wallet and cardholder is handcrafted by skilled artisans in Baku, Azerbaijan. Each piece is hand-stitched with meticulous attention to detail.

What type of leather do you use?

We use premium genuine leather, including crazy horse leather and natural leather. Each type is carefully selected for its quality, durability, and beautiful aging characteristics.

Will the leather change over time?

Yes, and that's part of the beauty! Our leather develops a unique patina with use, becoming more beautiful and personalized to you over time.

Are your products unique?

Each wallet is individually handcrafted, so while they follow the same model design, slight variations in leather grain and stitching make each piece one-of-a-kind.

What wallet models do you offer?

We offer several models including Sahra (bifold wallets), Caspian Breeze (slim wallets), Minimalist (cardholders), Book (snap closure cardholders), Coin Wallet (coin holders), Minosh (compact wallets with strap), and Absheron (long wallets).

Shipping & Delivery

Where do you ship?

At the moment we ship within Azerbaijan aoly in Baku and Sumqayit. Shipping is Free, regardless of order amount.

How long does shipping take?

Domestic shipping within Azerbaijan takes 2-3 business days.

What if my order is delayed or lost?

Please contact us immediately if you haven't received your order within the expected timeframe. We'll work with the shipping carrier to locate your package.

Returns & Exchanges

What is your return policy?

We want you to love your purchase! If you're not completely satisfied, please refer to our Returns Policy page for detailed information about returns and exchanges.

Can I exchange my wallet for a different model?

Yes, but given that each model is unique, this may not be the best solution. However, we will do everything possible, based on the availability of goods.

Who pays for return shipping?

Return shipping costs depend on the reason for the return. Please see our Returns Policy for specific details.

Care & Maintenance

How do I care for my leather wallet?

Keep your wallet away from excessive moisture and direct sunlight. Avoid overstuffing to preserve its shape.

Can leather wallets get wet?

While our leather can handle light moisture, avoid prolonged exposure to water. If your wallet gets wet, let it air dry naturally away from heat sources.

How do I clean my wallet?

Wipe gently with a soft, slightly damp cloth. For deeper cleaning, use a leather-specific cleaner. Avoid harsh chemicals or abrasive materials.

Contact & Support

How can I contact you?

Visit our Contact page for all the ways to reach us. You can also use WhatsApp on site We're here to help!

Do you offer custom or personalized wallets?

Please contact us to discuss custom orders or personalization options. We're happy to explore special requests.

Have a question not answered here? Contact us – we're happy to help!

  • Slim Leather Cardholder - Premium Handcrafted Design | Minimalist MC-001 Baku Handmade Natural Genuine Leather Wallet Fabrika1972

    Minimalist

    Sleek designs with refined aesthetics for everyday elegance.

    All Minimalist 
  • Wallet Cardholder - Heritage Crafted Leather | Zange ZN-002 Baku Handmade Natural Genuine Leather Wallet Fabrika1972

    Zange

    Bold styles with unique patterns and premium craftsmanship.

    All Zange 
  • Compact Leather Wallet - Hand Finished in Baku | Minosh MU-001 Baku Handmade Natural Genuine Leather Wallet Fabrika1972

    Minosh 1

    Timeless sophistication meeting modern design and style.

    All Minosh 1 
  • Leather Cardholder - Artisan Leather Craft | Book BO-002 Baku Handmade Natural Genuine Leather Wallet Fabrika1972

    Book

    Curated collections showcasing our most exclusive designs.

    All Book