Shipping policy
SHIPPING POLICY
PROCESSING TIME
Orders are processed within 1-2 business days depending on product availability. Made to order items may require additional time. You will receive a confirmation email once your order ships.
SHIPPING RATES & DELIVERY TIMES
Shipping costs are FREE.
Domestic (Azerbaijan): 2-3 business days
TRACKING
All orders include tracking information sent via email once shipped.
LOST OR DAMAGED SHIPMENTS
If your order is lost or damaged in transit, please contact us within 48 hours of expected delivery with your order number. We will work with the shipping carrier to resolve the issue.
INCORRECT ADDRESS
Please ensure your shipping address is accurate. We cannot be responsible for orders shipped to incorrect addresses provided by the customer.
For detailed shipping information including carriers, packaging, please visit our Payment & Shipping page.
Contact us if you have any questions about shipping.